Returns & Exchanges
At LV Furniture, we want you to love your home, which is why we offer a 30-day return window for most items in their original condition. We are dedicated to ensuring your complete satisfaction with every piece of furniture you purchase from our collection.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number and photos of the item within 30 days of delivery.
Receive Authorization
Once your request is approved, we will provide a Return Merchandise Authorization (RMA) number and detailed shipping instructions or a pickup schedule for larger items.
Prepare for Shipping
Carefully repackage the furniture in its original boxes with all protective padding, hardware, and assembly instructions included to prevent damage during transit.
Inspection and Refund
After our warehouse team inspects the returned item to confirm its condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing