Frequently Asked Questions
Everything you need to know about furnishing your dream home.
What are your standard shipping times for large furniture items?
Standard delivery typically takes 7-14 business days. For oversized items like sofas and dining sets, our white-glove delivery team will contact you to schedule a specific arrival window.
Do you offer professional assembly services?
Yes, we offer professional assembly on most items for an additional fee. You can select the 'White Glove Delivery & Assembly' option at checkout to have your furniture expertly built and placed.
What is your return policy for home decor and furniture?
We offer a 30-day return policy. Items must be in their original packaging and unassembled. Please note that a restocking fee and return shipping costs may apply to large furniture returns.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking link. You can also log into your LV Furniture account to view real-time updates on your shipment's progress.
Does LV Furniture offer a warranty on its products?
All our furniture comes with a standard 1-year limited warranty covering manufacturing defects. We also offer extended protection plans for accidental stains and damage.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. For larger purchases, we offer flexible financing options through Affirm to help you pay over time.